PPrivacy Policy – Ignitra
At Ignitra, your privacy is our priority. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website. By using our site, you agree to the terms described below. Please review this policy together with our Terms & Conditions.
Information We Collect
Non-Personal Data
Like many websites, we automatically collect non-identifying details such as:
- Browser type and version
- Language preferences
- Referring website
- Date, time, and pages visited
This data helps us improve site performance and user experience. Sometimes, we may share aggregated statistics, but these never include personal details.
Personal Data
We only collect personal information when you choose to provide it, including:
- Email address for newsletters or inquiries
- Contact details when making a purchase
You may unsubscribe from emails anytime by clicking the opt-out link provided.
Your Privacy Rights
You have the right to:
- Access the data we hold about you
- Update or correct your details
- Request deletion of your information
- Raise concerns about how your data is used
To exercise these rights, please contact us through our Contact Page.
How We Use Your Information
We only share your information when necessary:
- With trusted employees, contractors, or partners bound by confidentiality
- To comply with legal obligations
- To protect our company’s rights, safety, or property
We do not sell or rent your personal data.
Data Protection & Security
We use industry-standard measures to protect your information. While we take precautions, no online system is completely secure.
Cookies & Tracking
Our website uses cookies to:
- Remember user preferences
- Personalize browsing experience
- Analyze traffic trends
You can disable cookies in your browser, though some features may not function properly without them.
Advertising & Remarketing
Ignitra may use services like Google or Facebook ads to display relevant offers to previous visitors. These platforms may use cookies for personalized ads. You can opt out through browser settings or ad-blocking tools.
Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices. Please review their policies before sharing personal data.
Orders & Transactions
When you place an order, we collect only the information required to process payment and deliver products. Your details are used solely for order fulfillment.
Business Transfers
In the event of a merger, acquisition, or business transfer, your information may be shared with the new owner under the same privacy commitments.
Policy Updates
We may update this Privacy Policy as needed. Changes will be posted on this page, and continued site use means you accept the revised terms.
Contact Us – Ignitra Customer Support
At Ignitra, we value our customers and are committed to providing fast, reliable assistance. Whether you have questions about your order, shipping, or product details, our support team is ready to help.
📧 Email Support
Reach us anytime at support@ignitra.com.
Our dedicated team responds to all inquiries within 24 hours, ensuring you receive timely support.
📞 Phone Support
You can also contact us directly by phone during business hours:
- Operating Hours: Monday–Friday, 10:00 AM – 7:00 PM EST
- Toll-Free (U.S.): +1-800-390-6035
- International: +1-208-345-4245
For the best experience, please have your order number or account details ready when contacting us.